Thousands of rail passengers complain about tardy trains … now they have to wait SIX MONTHS for compensation payments
Arriva Trains Wales take on extra staff to deal with around 9,000 complaints from fed-up customers
Thousands of rail passengers complain about tardy trains … now they have to wait SIX MONTHS for compensation payments
Arriva Trains Wales take on extra staff to deal with around 9,000 complaints from fed-up customers